Help and support Channels

  • Video Tutorials
  • Video Training

  • You can easily learn how to utilize our Bear Technologies Control Panel with the help of our step by step video guides.

  • Ticketing System
  • A Ticketing System

  • The technical support crew is present 24 hours to address each of your requests. You are going to have a response in maximum one hour following your ticket application.

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Types of Help and Support

  • Shared Hosting Support
  • Cloud Hosting Assistance

  • If you need help administering your cloud hosting account, or need more resources for your sites, simply let us know and we’ll give you the best resolution.

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  • VPS Hosting Support
  • VPS Help & Support

  • If you have difficulties working with your SolusVM admin interface, or with any of the applications the VPS is pre–installed with, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • When you've got any problems with your semi-dedicated server or need assistance with a particular challenge, don't be reluctant to make contact with our knowledgeable team of customer support engineers. They are available 24/6, in a position to help you.
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